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2.0 Based on 133 reviews
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  • Customers like
    • Food 4
    • Nothing about this experience 1
    • Quick delivery 1
  • Customers don't like
    • Unprofessional staff 12
    • Customer service 12
    • Service 9

I don't normally do this but here goes. After driving to work 2 hours working an 8 hour day and then driving 2 hours home I had to work on my vehicle which was my only transportation. While I have the car down I call to order a Papa John's Pizza the store is 6.2 miles away. Now this is the only Papa John's within 15 to 20 miles and they tell me I am 2 miles outside their delivery area. But they would be glad to make one for pickup. After... Read more

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I have been a lifelong loyal customer of Papa John pizza. I always preferred them over Pizza Hut or Domino's. Sadly they have lost me as a customer. It seems that their pizza sizes have been shrinking over the years. A large now seems to be the size of what a medium was a few years ago. Then last night, we ordered from them and it was as thick as a thin crust. I didn't request thin crust. I guess this is just another way for them to cut costs,... Read more

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So I ordered a pizza. The only thing I asked for was "no pepperoni". Could that be accomplished? No. What is so hard about making a pizza? This isn't rocket science. It's making a pizza. If you can't handle this, what's left? If I wanted the wrong pizza order, I would call Pizza Hut. So I ordered a pizza. The only thing I asked for was "no pepperoni". Could that be accomplished? No. What is so hard about making a pizza? This isn't rocket... Read more

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I placed an online order at approx 5:40pm. Received an e-mail that the estimated wait was approx 30-40, which is typical and acceptable for this location. After an hour I called the store b/c my order had not arrived. I was told that they are experiencing high volume and my order was sent out about 40 minutes ago and it may be up to 90 minutes to wait. So now not only is the wait time unacceptable but my food was definitely going to be cold. I... Read more

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I have the same exact problem I live in Catlett Virginia they will deliver a half a mile away for me but will not deliver the extra half-mile I made a huge stink about it I put in reviews and requests and emails and phone calls And I never got a call back but I was still calling them and I just got off the phone with them and they said that they've made their decision and that they're not going to deliver to me I don't understand why this is... Read more

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During our recent loss of police officers in Baton Rouge last week, several officers went to Watson LA location to pick up order. They were greeted with Black Lives Matter from employees. They left. We have sent emails and files in compliant form and no one has replied. Many in our community will not tolerate the disrespect and will not ever eat at this establishment.

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Your service stinks! I order a pizza at 6:23 PM today it's now 7:26 and no pizza I called and they said they have a new policy that it take 1 HR and 30 mi Utes to be delivered!!!! What the heck are u kidding me! But they do t tell u that when ordering!! So I asked to speak to a Manager and oh what a surprise he couldn't come to phone they said it would be a while!! POOR CUSTOMER SERVICE POOR MANAGEMENT!!! You have lost a customer!!!!! Still... Read more

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Pathetic. Ordered pizza late at night. Guy called to say pizza outside. When I went outside There was no-one there. So I called back (this was about 5 seconds later) to be told that the driver, his money, and his BIKE (worth £3,000) had been stolen by three attackers. All without me hearing anything. Seriously. Unbelievable. And now I'm just hungry, and they are still f--kwits.

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This was the worst thin crust pizza i have ever had,you could see through the crust and had to use a steak knife to cut it.......

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I placed an order online for delivery to an address that has been delivered to in the past. 15 minutes after r placing the order,I received a call from Shane saying they do not deliver to my address because it's a bad neighborhood. He laughed at me while on the phone. I will not be returning to this location ever again. You should be ashamed of having management that laughs at customers because of their neighborhood or during any complaint. Read more

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