Papa Johns Pizza Complaints and Reviews

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Papa Johns Pizza
Main address: P.O. Box 99900 40269-0900 Louisville Kentucky
877-547-PAPA (7272), ,
  • 397+24 mobile complaints
  • $14.9K claimed losses
  • $35 average
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  • 2 days ago
  • Food Delivery
  • Bad Customer Service
  • 2
  • 2
  • 16

i almost make an order every couple a days, and there customer service sucks even though i start going to anther location im still facing the same problem i like there food and even i made a complain but no body care's , usually order online and they deliver to my work place because i asked them for an empty cup they say we don'y have any !! how come a restaurant don't have cups for drinks !!! ... Read more

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  • Sep 18
  • Cafes and Restaurants
  • Atlanta, Georgia
  • Pizza Delivery
  • 37

This is how the pizza arrived. I didn't alter it in any way. Never in the 10+ years that I've gotten pizza from Papa Johns have they ever let me down, but this time things changed. I guess the delivery guy was pissed off at the world and decided to take it out on me. I called the store to tell the manager by the name of Cory and he said "next time you order pizzas, make sure you mention your name... Read more

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Unfortunately, I will never enjoy a Papa John's pizza again after learning they make their pizza with cheese from Leprino foods. Their milk producer horrifically abuses their dairy cows. SHOCKING! Add comment

Delivery charges but yet they don't deliver to your door, you have to meet them outside. Papa johns at 1520 westchester ave bronx ny Add comment


  • Sep 16
  • Cafes and Restaurants
  • Conyers, Georgia
  • Burnt Cinnapie
  • 56

I ordered a cinnapie as I do almost every week. Yet this is the 3rd time it came back burnt and drowned in icing. And not to mention hard as a rock. Read more

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  • Sep 07
  • Cafes and Restaurants
  • Cold Pizza
  • 35

They just lost a customer. I have ordered from them atleast 5 times and each time they mess up the order. I never get sauce on my pizza but I sure get a lot of cheese. The pizza comes to my door cold and not to mention how bad it looks with bubbled up burnt pizza. I gave them more than a few chances so I am moving on with a different chain. Thet never bring change when u ask them to and when... Read more

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  • Sep 07
  • Cafes and Restaurants
  • Delivery Refusal
  • 33

Worst customer service ever from location and customer satisfaction department. I will never order from this company again. They are less than 2.90 miles away from me and refuse to offer me services. This company is a joke. Not what the commercials stand for at all. Papa would be ashamed of what is going on here. The worst part is that the customer satisfaction department does not care about... Read more

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My husband was disrespected from the HWY 64 store in Lakeland Tn today just because I placed the order doesnt give them the right to ask for his ID and why the order was placed in a different name! Standard policy is UNACCEPTABLE if so this could have been asked in a better standard way! Will never come here again! We never had this type of foolery to happen to us! Add comment

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