Papa Johns Pizza Complaints and Reviews

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Papa Johns Pizza
Main address: P.O. Box 99900 40269-0900 Louisville Kentucky
877-547-PAPA (7272), ,
  • 385+13 mobile complaints
  • $14.7K claimed losses
  • $37 average
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  • 2 days ago
  • Cafes and Restaurants
  • Poor Management
  • 13

Ordered pizza from Burleson Texas from MANAGEMENT lady said she only had one DRIVER and said it would take one hour to deliver pizza I order almost 40 dollars worth of pizza. After time passing of one hour thirty minutes I decided to call papa John see what was the deal spoke to Crystal said oh its coming I said its been an hour and half and management said one hour she said oh I will put a... Read more

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I tried to use my casino employee discount and was refused . I requested a manager the cashier didn't get the manager. I requested a printed receipt and was told because I paid cash I couldn't get a printed receipt of my order Add comment

  • Aug 14
  • Cafes and Restaurants
  • Buffalo Chicken Pizza
  • 2
  • 24

Ordering from Papa John's #4428 was the worst. I ordered, a medium buffalo chicken pizza, 15 piece chicken poppers, and a 20oz Mountain Dew. When the delivery man came he gave us the pizza and the chicken poppers . WHERE TF IS MY SODA??!!?! I didn't realized until I put the stuff down. I tried to call him back but he backed away so fast . So I tried to put the soda in back of my mind and forget... Read more

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  • Aug 13
  • Cafes and Restaurants
  • Bad Pizza Delivery
  • 22

Being that I work at a hospital! The service that I recieved made me and my coworkers disgusted. Let me say, my floor will never order pizza from this place again ( location #935, in Austin TX). We orderd a pizza at July 9 @1025pm, so the hospital doors lock up at a certain time at night. When the delivery guy Timothy E. got to the hospital he was told to wait by the doors and we were... Read more

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  • Aug 11
  • Cafes and Restaurants
  • Mclean, Virginia
  • Cheese Pizza
  • 5
  • 50

How the *** do you make a pizza without any cheese? That's not even an option on the website. Forgetting a topping, maybe. Forgetting to cut the pizza before it's delivered, maybe. Forgetting to put cheese on a pizza? How the *** does that even happen? It's no longer a pizza at that point - it's flatbread with sauce on it. What kind of idiots do these places employ? Unfortunately, since it's a... Read more

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  • Aug 11
  • Cafes and Restaurants
  • Pepperoni Pizza
  • 1
  • 26

I ordered a large pizza with pepperoni and jalpenos. When I got the pizza, you couldn't see any of the pepperoni's so I called an complained. I was told all the pepperoni's are under the cheese, and I told him I didn't see any and that they never made the pepperoni pizza like that before. He offered to make me another pizza, I told him no thanks. and just hung up on him. I noticed that the... Read more

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  • Aug 09
  • Cafes and Restaurants
  • Lake Wylie, South Carolina
  • Wrong Pizza
  • 1
  • 46

I ordered a large spicy bbq pizza o 8/914 i Live in clover SOUTH CAROLINA the Heart of pulled pork country. When I got home and opened the Box I counted 4 pieces of pulled pork on the entire pizza did not look like your commercial.I live in THE SOUTH!! we take pride in our BBQ. Dont advertise what you fail to deliver.Your idea and concept is not trickling down to store level. Let it Go you can't... Read more

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  • Aug 07
  • Cafes and Restaurants
  • Saxon, South Carolina
  • Incomplete Order
  • 24

I placed an order online for delivery an they called 15 to 20 mins later an told me they couldnt deliver to my location an seeing how a few weeks before they did I asked y an they said it was a mistake the time before but they are in the complex all the time an they said if I picked it up they would give me half off my order an when I get there to pick it up they didn't want to give me a receipt... Read more

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  • Aug 05
  • Cafes and Restaurants
  • Online Pizza Order
  • 17

I ordered on line and it didnt let me modify the way i want and it was already confimed. So i called and because i was on hold for almost 16 min they said it was too late. So i tried to get the sauce i wanted on the side n they said it was unable to come on the side. Ive never had this problem anywhere else i ordered online. And they charged $3 delivery fee with a 90 min wait. If i wasnt on hold... Read more

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  • Aug 03
  • Cafes and Restaurants
  • Bad Service
  • 17

Had the worst service ever. I order a pizza@ 7: 18 pm on August 3rd it is now 8:30pm . I never got my pizza. I called them back several times N they said it was on there way. I try calling them back after an half hr N they never answer there phone n I never got my pizza. This papa John's is located on Diamond Bar blvd. This was the second time this happen to us. They said they were backed up... Read more

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