Papa Johns Pizza Complaints and Reviews

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Papa Johns Pizza
Main address: P.O. Box 99900 40269-0900 Louisville Kentucky
877-547-PAPA (7272), ,
  • 374+11 mobile complaints
  • $14.7K claimed losses
  • $38 average
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There is a three dollar delivery charge! Times are hard enough! But papa johns needs more money.will not be calling then any more.

  • Jul 17
  • Food Delivery
  • Forney, Texas
  • Pizza Delivery
  • 1
  • 2

Placed an on line order and it was 3 hours late. I will never order another pizza from them again! I called them twice and offered to comp the pizza, but it still has not arrived! This location sucks! This order was to be delivered at 630 PM . It is now 8:30 & still has not arrived. I did not receive a courtesy call to explain what has happened......just *** poor service from the get go and... Read more

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  • Jul 14
  • Snack Bars and Fast Food, Bars
  • Madison Heights, Virginia
  • Pizza
  • 1
  • 4

I ordered 2 large pizzas. The 1st pizza was to be 1/2 cheese and 1/2 chees, onion and peppers. The 2nd pizza was to be 1/2 pepperoni and 1/2 pep, sausage, peppers. They explained it would be 15 minutes. I left and came back in 15 minutes. The worker told me that it will out in a minute. I waited and waited. Finally another worker came out and told me that one of my pizza just disappeared,... Read more

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  • Jul 14
  • Snack Bars and Fast Food, Bars
  • Rock Hill, South Carolina
  • Online Order
  • 1
  • 3

i ordered a pizza and 2 20oz mtn. dews online for the first time and i only got one and i called and they said they will send someone to bring me one. i waited 2 hrs and still i have no soda they cheated me out of my money and i gave them some feedback on their little web site. i called again my call wasn't answered. i cant go to the store because my cars in the shop. so im done with papa johns i... Read more

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  • Jul 03
  • Cafes and Restaurants
  • Tampa, Florida
  • Pizza Delivery
  • 3
  • 17

My husband and I have ordered and had delivery and have kept trying with them. More than 3 times we had to call because it was wrong. They had to redeliver. We decided we were done with them. Tonight (for some reason) we decided to order the new Greek pizza and I went to pick it up this time, so if it was wrong, we wouldn't have to call them back. On the way, they called and were OUTof feta... Read more

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  • Jul 03
  • Cafes and Restaurants
  • Lady Lake, Florida
  • Good Pizza
  • 1
  • 18

I ordered a thin crust pizza with peperoni and sausage and 8 wings bar b Que. The delivery service was great , although with tip I spent 28.00 which I think was a little high. The pizza was the worst pizza I have ever eaten in my life. The crust was so dry and tasted terrible that my dogs would not eat it. How you people can stay in business serving garbage like this is beyond me. The wings were... Read more

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  • Jul 02
  • Cafes and Restaurants
  • London, Ontario
  • Rude Service
  • 18

I have been ordering from this store from the day it opened. wacky Wednesday we get a extra large with pineapple mushrooms green olives and extra chicken it has always been $15 and change. Tonight I tried to order and Jeffery informed me that I needed a coupon and that chicken was to be charged twice. I informed him that I have been ordering the same order since it open and never pay twice for... Read more

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  • Jun 30
  • Food Delivery
  • Indianapolis, Indiana
  • Bad Service
  • 1
  • 20

My nephew who goes to rise learning center is entered in the Chicago bears kids club. First the coupon he got came on the day it expired and second the promo code did not even work! When I tried calling the store they would not give him his pizza so I called the online customer service and they said they wouldn't do anything! All they had to do was give him his free pizza. It was for a free... Read more

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