2.3
  • Customer service3 votes
  • Service3 votes
  • Unprofessional staff3 votes
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  • Jan 28
  • Cafes and Restaurants
  • Brookline, Massachusetts
  • Pizza Online Order
  • 6
  • REVIEW RATING 4/5

called store on washington St. in brighton, ma. person i talked to said he would help me order pizza on line with computer. Called back with coupon and person said he couldn-t help. Tried to order pizza on line but couldn't. Person was very unhelpful.I unfortunately I did not get name of person I spoke with. My boyfriend found that going on line for the discount order was too complicated. ... Read more

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  • Jan 27
  • Cafes and Restaurants
  • Marietta, Georgia
  • Pizza
  • 11
  • REVIEW RATING 3/5

I ordered a pizza, the order was wrong. It was delivered 42 minutes late and cold. I called the store I was supposed to get a replacement. The *** said 1 hour. Almost 3 hours later I'm without my pizza. This was intentionally done to be spiteful. I want a refund of my money and I will never deal with these idiots at the austell, ga location who have nothing better to do than power trip... Read more

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  • Jan 27
  • Food Delivery
  • Pizza
  • 1
  • 1
  • 15
  • REVIEW RATING 3/5

Pizza and some chicken wings (yeah 24) $47 plus a tip. The tip is, do not order from here. Any local place is 33% cheaper and better. Sorry if you have to make 50 million a year Pappa, but I will no longer be giving you my money. Now go get your Trans-am. Your food is not that good to charge prices like you do. I am amazed you have made it as far as you have. There must be some really gullible... Read more

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  • Jan 26
  • Cafes and Restaurants
  • Pizza
  • 1
  • 1
  • 22
  • REVIEW RATING 4/5

Went to pick up our order at the Papa John's on Rt.38 in Maple Shade, NJ a few months back. We ordered from there quite frequently and usually had it delivered, this time I picked it up. The cashier had a problem ringing up my order and called over the shift manager who was at the prep counter. The shift mgr. fixed the problem and gave me my change in coin and currency. As I was leaving he went... Read more

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my food was cold i dont like waiting then having to serve my family cold food or make them wait longer to eat so i can heat it up unexpectable Add comment

I called leslie at decatur and craig right before 8pm on tues 01/20/15. She quoted me $43.83 for two large pizzas. Third, bad experience! Please, look at my history, and decide to agree that once again, as she explained she was the manager and could do nothing for me. Very rude, and sad because I Love your sauce and fresh ingred. Add comment

First of all I stood at the front counter for 20 minutes witgout anyine coming to tge desk after ringing a bell and all. Next they charge me for a pizza, which was the incorrect order. This location is slow wiyh business, has terrible service and needs a change in staff. Add comment

I am a die hard pizza lover hadn't had papa john's in a while and now I remember why no taste to there pizza little sauce and no flavor need to change everything for I buy a pizza again Add comment

  • Jan 17
  • Cafes and Restaurants
  • Nashville, Tennessee
  • Pizza
  • 29
  • REVIEW RATING 4/5

I order pizza from papa john frequently, I have two children and they love pizza however every time I order from them I always seem to have a problem.. My last encounter with a papa John pizza located in Nashville TN the west end location the driver claims he couldn't find apartment I waited a hour in a half finally the pizza arrived freezing cold.. They have the worst customer service ever.. I... Read more

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We had a coupon it did not say online only but we were told to order online. So went online to order with every thing went Ok till we got down to paying. The coupon said $16 but we were charged $19 and know one new what to do. Papa john's needs to honor what is on the coupon. Add comment

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