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Just placed an order for a 15.99 special and added a 2litter and when I heard 27 and some change as the total I asked what was the tax on the order...the tax amount was stated to me and then she said OH and a $2 delivery charge so I said ok and then went online to see what others thought. They need to up their menu $ amount cause as far as I am concerned a delivery fee goes mostly towards the driver and if not they need to look for a better delivery job or find a job in another profession...SOORY...but I would, cause the drivers are being used and customers are being GOT!!!....this will be my last time placing a delivery order with Papa Johns and sorry to the driver coming to my house...................................

Monetary Loss: $2.

Location: Atlanta, Georgia

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Guest

Papa John's pays mileage to their drivers. That is what your two dollar fee is to offset.

Guest
reply icon Replying to comment of Guest-1332194

That may be Papa John's excuse, but do you realize that what they pay to drivers is basically a tax deduction. Might call this double-dipping.

Guest

This is insanity. I have to pay pizza price, delivery fee, and also tip the driver.

Many ppl like me are happy to pay the driver some tips but with this delivery fee Ifeel like this resturant steals my money and let me feel enforced to pay tips for the poor driver.

Guest

You, sir, are a cheap ***. The majority of the delivery fee does not go to the driver but to the store to cover food costs.

READ your credit card receipt and the box....both clearly state that the delivery fee is not a tip....regardless, think what I would do if I had to deliver to your house and knew that you were not going to tip...the possibilities are endless. TIP THE DRIVER CHEAPO!

Chimene Ali
reply icon Replying to comment of Guest-966634

You sir, are a ***! Wtf is the difference in food costs if I pick up the pizza or have it delivered?

It's the same pizza and comes in the same box.

Papa John's is making money off of this despicable delivery fee and does nothing for it. The driver is compensated very well by people like me who always tip 20% or more.

Guest
reply icon Replying to comment of Guest-966634

Better yet--boycott pizza delivery! Make your own (better quality) or support your local pizza shop.

Glen A Cnc

When you pay for something you expect your money worth, that being said it is the employees that create a bad experience and management is at fault for lack of training, support and incentive.

Guest

im a papa johns employee and i do not get delivery fee.and where i deliver pizza you have alot of rich people who dont tip worth a s~~t and im tired of papa johns not telling customer driver doesnt get delivery charge like DOMINOS PIZZA DOES WTF IS THAT ALL ABOUT?CHRISTIANS IN THE COMMUNITY TIP AWFUL,MY FAVORITE CUSTOMERS ARE 1 MILE BEHUND STORE FIVE DOLLAR ZONE,WE HAVE A AREA CALLED RIVERSEDGE IN CLAYTON CO GA,AND THOSE PEOPLE ARE GHETTO AND DONT TIP WORTH A S~~T,THEN YOU GOT BRIERSRIDGE IN F!!!ING FAIRBURN,NOT A SINGLE WHITE PERSON AND THEY LIVE 10 MILLION DOLLAR HOUSES AND TIP NOTHING BECAUSE OF MY COLOR.I USED TO TIP MY PIZZA DRIVER FIVE TO 10 BECAUSE IMAD 1100.00 A WEEK DRIVING TRUCKS AND I AM A TRUE CHRISTIAN WHO TIPS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Guest
reply icon Replying to comment of Guest-209544

Are you a Christian and a kkk member leader? You walk in the papa johns store, get pizza, walk out get into your car, drive (probably get to smoke those cigs you so adore), hand the pizza off to the customer.

And do it all over again. Your pretty much sitting around all day besides the walk to the customers door and into your car. Wow I feel so sorry for you. You get paid the same amount as your co-workers who stay in the store making and rushing to make your life easier.

No cig breaks for them I bet.

How could you possibly get fired from a job making over $52,000 a year? Enjoy your music as you ride in that cool little car of yours, ***.

Guest

Then go and pick up the pizza yourself you lazy ***, that is if you are even old enough to drive which I doubt.

Guest

You're all wrong. The Delivery charge is separate from the drivers reimbursement.

THe delivery charge goes back to the store and the company.

Please get your facts straight. This absolutely *** me off because reimbursement has always been given to the driver.

Delivery charge started back in 1999 when PH tested it.

There is an article back in the 90's about an independent shop owner charges and goes successful. about the delivery charge.

Guest
reply icon Replying to comment of Guest-168300

Duh. Are an ***?

Dmr (driver reimbursment) is to pay for wear and tear on your car.

Get your facts straight. ***

Guest

the delivery charge goes partly to the driver (my franchise gives 1.15 of the 1.90 back to the driver), as well as goes to things like the umbrella insurance policy that we take out on the drivers.

While you may not think that a delivery charge is fair, be aware that every delivery place that I can think of, pizza or otherwise, has one. And, if you don't want to pay a delivery charge, you can always go pick up the pizza.

You drivers that are ***, I have no sympathy for you. First, don't the facts and claim that you get $4.25 as an hourly rate around the clock, you get state minimum wage while you are clocked into the store. Second, you get money per delivery, which pays for your gas. Yes, you do have to pay for upkeep on your vehicle, but I would argue that all the cash tips that you aren't reporting more than make up for that.

Guest

LastRide...instead of bashing your customers, maybe tell them the low down and maybe you would get more tips,(most people don't know that all this is going on) i don't think it fair to the drivers that this charge is called a "delivery charge"..shame on you papa john...

Guest

Same thing here, I'm a driver at Papa *** next to Washington DC in supposedly one of the best areas around DC to make good tips (Million and Multi Million $ Houses). We get paid minimum wage $7.26 an hour while in store and $3.00 an hour while on delivery and a commission of 5 % on the total amount of each order. So of course you now the game, the managers will always keep you outside with mostly single deliveries, and also they're not allowed to give you more than 2 deliveries at a time. Also with the specials PJ is running lately the ($10 any large Pie...), the check amounts are fairly low, which make the average hour at $4. For 23 Hours a week, my paycheck hoovers between $80 and $90 weekly "Half of it gone in GAS each week"

The store has a plethora of drivers, they schedule like 13 drivers on Fridays and Saturdays for a 2 hours rush "Ridiculous" and most of the drivers can't get more than 20 hours a week. If they could only schedule less drivers and allow us to get more deliveries on each run instead of 2 max, it will perfectly fine for everybody, but management doesn't see it that way, SCREW the poor driver so the customer can get his pizza 5 minutes less than what it used to be.

And as every driver knows, the delivery charge story, customers always think that we do get the $2 charge. There's noway you can tell the dumb-*** that we neither get the delivery charge nor we get paid only $3 an hour while delivering your *** order, because you'll get fired the next second you step in the store.

Long story short, working for the big 3 is just a monumental waste of time, drivers are caught between the corporate greed and customers idiocy. The state of the actual economy unfortunately doesn't allow for an easy switch, or perhaps will allow you to switch to a crappier job.

Lets hope for the best.

Guest
reply icon Replying to comment of Guest-145030

im about sick of hearing drivers ***.... bottom line if im getting charged extra to get my pie delivered im not tipping period!

a tip is for going above the norm not just an extra charge i need to add into my order. and if you cant make ends meet on what you get payed...well to dam bad lol its pizza delivery i remember when i worked in fast food then i graduated highschool and got a real job.

Guest
reply icon Replying to comment of Guest-603131

you are such a colossal faggotron

Chimene Ali
reply icon Replying to comment of Guest-761782

I agree that Papa John's need to be more transparent about this fee and educate customers about it, if necessary. Obviously, if it's upsetting people enough not to want to pay the delivery charge and a tip, or to order from them at all, then all your colossal stupidity of calling other people names is completely lost and makes only YOU look like the {{Redacted}}. Grow up!

Guest

:p

Guest
reply icon Replying to comment of Guest-145007

:p

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