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2.1 Based on 163 reviews
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  • Customers like
    • Food 4
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    • Unprofessional staff 12
    • Customer service 12
    • Service 9
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I ordered a large pizza with a "pap size" option for extra $3. The pizza was in a bigger box indeed, but the diameter wasn't more than 14". I'm not sure, what is the official size for the Large pizza with Papa size option, but the box was clearly bigger than the pizza in it. It is not about the $3, but the way they treat customers. What did they think? I won't notice the difference? I'm pretty sure they also figured out the mistake when placed... Read more

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While waiting on the pies to be finished, i watched the employees from folding boxes to finished product and all prep in between without proper hand cover. NO GLOVES, BARE HANDED. This is just nasty. I wont order from them again.

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well i order a pizza in danbury ct papa johns location for delivery they told me 30 to 40 minutes well it pass 2 hours and nothing i just called back to complain their bad service and that it wasnt the first time my pizza was late their response really bad they just dont care about the clients bad service if they dont want to work then go back home

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Ordered Pizza for National Pizza Day and was told that it would be between 45 minutes and one hour. After an hours and 1/2 called 306-9000 and asked where the pizza was - she stated it was on its way. After another 15 minutes called and asked again only this time I was told that it was not her problem but mine that only one of her drivers showed up and when I asked to speak with the supervisor - she that it was her and that was just too bad.... Read more

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Customer service does not exist--how do you continue to do business?

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The only reason my husband went to the Papa John's on East-West Hwy was because it was close to home - but the young Hispanic manager "Timothy" (manager on the receipt) - was rude and slightly racist. My husband is an African American Senior Citizen and was told by this young Hispanic boy that HE wouldn't accept my husband's roll of quarters in payment for his pizza...not that Papa John's wouldn't accept it - but that HE wouldn't from HIM being... Read more

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at 6pm I went to PAPPA Johns in Lumberton , Tx. I had seen ad on TV and decided to try $11 ultimate pizza, when I ordered pizza this employee told me it would be14 and change ,I asked why it was $14 and he replied the tax. I made the comment that there was no way $3 tax on $11 pizza and was informed that I didn't understand their system. I informed the employee that that was ridiculous. A young man very polite, came from cooking area and rang it... Read more

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On 2/5/17 I ordered a large veggie pan pizza from Papa Johns on Detroit Ave in westlake Ohio. It was absolutely horrible! I ate one piece and threw out the rest of the pizza! The sauce was bland and the pizza had very few vegetables on it! Also, there were no mushrooms, no onions and no banana peppers! I wasted $12.99 and I will NEVER order from Papa Johns again!!! I want my money back! Read more

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Food was disgusting, late. Customer services absolutely shocking. Couldnt have asked for a more ignorant unhelpful person who didnt want to help. Would never use papa johns again.

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Been going to the MEADOWBROOK AREA papa johns in Richmond VA since they opened a few years ago. Everything used to be great there., including the food and the order. On average I have to call or text the store 2 out of 3 orders due to something wrong. Sometimes the issues I have gets escalated because I can not get through to the store for hours, and it gets me more upset. I think when they have sales, they get cheap on the toppings and sauce,... Read more

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