Papa Johns Pizza
Reviews and Complaints
Employment
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Verified Reviewer | El Paso, TexasWho doesn't take a pizza order on Halloween?
- I normally love their pizza
- Formerly
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Newnan, GeorgiaBurnt food
- Burnt food
- Burnt food pink uncooked steak in sandwich
- Burnt pizza
Preferred solution: Let the company propose a solution
User's recommendation: Don’t order anything from papa john’s, temple avenue, newnan, ga
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Henderson, NevadaFailure
Preferred solution: Gift card to return
Website problems
- Quality
Preferred solution: Being able to get the rewards for my purchase even when your website isn’t working. Have the website and app fixed. App issues are a normal occurrence.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Waited almost two hours
Company fixed the issue and I have been provided with full refund. They refunded my order.
- Bad customer relations
Preferred solution: Full refund
User's recommendation: Have a lot of patience
Highly dissatisfied customer
Preferred solution: Let the company propose a solution
User's recommendation: Never buy from Papa John’s they don’t care about sanitation at all. God knows how they cook pizza when we don’t see it , if they behave like that in front of us.
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Verified Reviewer | North Miami Beach, FloridaHarassment
Preferred solution: Apology
User's recommendation: DO NOT GO THERE
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFraud on pizza order.
- That they could not resolve the problem
Preferred solution: Full refund
Poor service and employee not wearing mask correctly
- Refusing to comply with state medical requirements
- Unprofessional
Preferred solution: Full refund
User's recommendation: Try a different papa johns
Disappointed
- No pros
Preferred solution: Let the company propose a solution
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Verified Reviewer | Sykesville, Maryland*** *** services
User's recommendation: run far away
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Phoenix, ArizonaPoor quality pizza price ridiculous
- Price
- Customer service
Preferred solution: Full refund
Manger told my husband to shut up
User's recommendation: No no no
Six minutes to order two pizzas
Preferred solution: Let the store take their own phone calls
User's recommendation: If you don’t have time to order online call somewhere else
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This was Austin Peay location 38128