Anonymous
map-marker Murphy, North Carolina

Rude manager and cashier at papa john murphy nc

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Myspouse and I went to Papa Johns for lunch and we requested a vegetable pizza with no cheese as it was prepared last week. But the female manager said she would not do it as she would be losing money, even though she did it the previous week and said we could order the same kind of pie when we dine there. It turns out she lied and had a very bad attitude as well as her cashier, we however will not be dining there and neither will any of our friends family andneighbors. In turn we went to Down Town Pizza and they were extremely pleasant and graciously accommodated us.
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Cons:
  • Bad service
Reason of review:
Poor customer service
1 comment
Guest

Papa Johns has indoor dining???

Anonymous
map-marker Chester, South Carolina

Papa Johns Pizza Pizza Review

the store in east peoria Illinois 309673**** is their phone number I asked for three marinara and only got one I called back and to no avail and my pizza was only half cooked worst service ever
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Reason of review:
Bad quality
Anonymous
map-marker Richmond, Virginia

What the *** did I do?

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It is a rainy Sunday afternoon and I have decided to order pizza for my family. When the driver gets to the door with my pizzas, he has a huge attitude! When I opened the door, he was rolling his eyes and shaking is head; as if I had done something wrong. He didn't say hello. He just reached into his pocket, snatched my receipt, and told me to sign on the top line. He wasn't waiting long, he wasn't getting rained on (he was under a covered porch), and I opened the door with a smile. What poor service!
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Loss:
$27
Cons:
  • Poor customer service
  • Unprofessional staff
Reason of review:
Poor customer service

Preferred solution: Full refund

Anonymous
map-marker Prescott Valley, Arizona

Papa Johns Pizza Pizza Review

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Great service from our driver best pizza we have had from this location keep it up guys
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Reason of review:
Good customer service
Anonymous
map-marker Miami, Florida

Customer Service - Manager and Driver

after waiting for an hour I called asking where was the pizza and they said it was on it's way, another 1/2 hour passed and I had to call again and The Manager a very rude person also the driver insisted that he had delivered the pizza to my house and that I signed for it, which was not true, I told the manager I did not receive the pizza and this is when the driver got on the phone, he asked if I spoke Spanish and I said yes, he started screaming telling me that he had delivered and that the guy that answered the door said it was there and signed for the pizza, there is no man at my house. I decided to go directly to the store to get my money back, and manager was just as rude in person, he tried saying that the driver made a mistake. Also no one at the store knew the name of the manager? how do they work without knowing their managers name? This was during the 9:00 pm shift at this store.
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Reason of review:
Poor Customer Service/Problem with delivery
Anonymous
map-marker North Hollywood, California

Papa Johns Pizza Work Experience Review from North Hollywood, California

Hi I am an employee at Papa Johns in the San Fernando valley can't say witch store number I'm at but I can't understand why do some employees get. 40 hours a week and cut some the other employee days and hour to give those other workers hours plus the manager gives warnings without a verbal warning first A lot things happens in this store and the manager does nothing you should check your stores Hector is the supervisor For this stores
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Anonymous
map-marker Schertz, Texas

Papa Johns Pizza - Pizza Review from Schertz, Texas

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Papa John's went from being this pizza loving girl's favorite place, to I'll go to Walmart's freezer for one before I'll ever go back to the one in Schertz, Tx. The manager wasn't willing to take a take out order at 9:50pm, 5 mins after a worker told me you could order take out up to 10:00pm. I told her "Okay, so we'll have to go to Doninoes tonight... Really?" & that little B.... Replied with, "Yeaaah, I guess so!" Happy to give my money to Domino's now.
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Reason of review:
Poor customer service
Anonymous
map-marker Auburndale, Florida

Papa Johns Pizza Pizza Review

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I just live 3 minutes away from one of your store atlantic and st johns bluff and 2 1/2 hours i still don't have the pizza i ordered. I am upset.
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Reason of review:
Order processing issue
Anonymous
map-marker Bronx, New York

Poor Quality Pizza and too expensive

I ordered a pizza online today at approximately 12:30 pm. It arrived at 1:30, cold and nasty.

In addition, Papa john's charges a delivery fee of 2.50. I had to go down 5 flights of stairs, to the curb and get the pizza. They had the nerve to tell me to tip the driver? for What?

He never got out of his vehicle. I spent 26.00 for nothing!! I will never again order anything from Papa John's. What nerve they had!!

Tip the driver for what?

i had to go to the curb and get the pizza. Poor Pizza and Poor company!!

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Loss:
$26
Cons:
  • Delivery or the prices
Reason of review:
Pricing issue

Preferred solution: Never to call Papa JOhn's again

3 comments
Guest

Your cheapness is really showing through. If you don't want to go down 5 flights of stairs, leave instructions for the driver so they know exactly where to go to get there.

The driver spent money in wear and tear and gas to get to your location so don't tell me they don't DESERVE it.

And, good - don't order from Papa John's again. They won't miss you, I know I wouldn't.

Guest

The driver does not get the $2.50. If you aren't going to tip, I can assure you, the people who use their personal vehicles and their own gas, to bring you food, will be appreciative of your discontinued patronage. I know I would.

Guest

I notice Papa Johns Pizza very expensive. Not bad pizza but No unless you are using the good quality Mozzarella.

No thank you!! I haven't ordered Papa Johns in at least 14 months

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Anonymous
map-marker Buffalo Grove, Illinois

Papa Johns Pizza - Pizza Review from Buffalo Grove, Illinois

So I order pizza on July 4 it arrives late and also of course its cold..I'm pissed off ...my wife calls the shop..n the guy gives the excuse that they r too busy with only two drivers.I'm getting more pissed off..he tells my wife that we could drive n pick one up...I CALLED FOR DELIVERY!! I shouldn't have to pick it up..he then hangs up on my wife...i call back. N I'm a little bit more pissed off now..he tells me that he can't do nothing and that I'm keeping him from doing his job...SERIOUSLY..WHAT DOES A MANAGER DO..MATTHEW FROM PROSPECT HEIGHTS PAPAJOHNS WHAT??? He kept hanging up on me being unprofessional...all I wanted was a hot pizza..was that to hard Matthew? U are the worst manager ever! How dare u talk to my wife like that ..it is ur fault she hasn't eaten..ur working Matthew u eat on ur break or when ur off the clock .papa Johns 100% satisfaction guaranteed huh that's on the box right ..
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Reason of review:
Problem with delivery
Anonymous
map-marker Washington, District Of Columbia

Papa Johns Pizza Pizza Review

Hampstead md manager approached our 16 year old with proposition and then she was told she wasn't going to get paid for training. Very sad management. Will be pursuing this
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Reason of review:
Problems with payment
Anonymous
map-marker Denham Springs, Louisiana

Papa Johns Pizza - Pizza Review from Denham Springs, Louisiana

We just ordered 2 medium pepperoni pizzas with the cinnamon sticks. There are 4 of us and not one of us could finish one slice,it was so bad. Had to eat it with a fork because it would slide off into a glob. I do not understand how so many companies go from good products to *** once they find success. It should not be hard to duplicate something that used to be one of the best. We were offered a credit however, I want my money back or even better, make the person or persons eat their own creation. Even the cinnamon sticks were gross. This was from Walker, La Papa Johns.
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Reason of review:
Bad quality
Anonymous
map-marker Lisbon, New Hampshire

Salaries of employees

It has been said that is the minimum wage rises to $15.00 you will have to raise pizzas by a dollar. Why not just delete all the athlete endorsements for which they are rewarded handsomely. There is no need for high priced NFL players to hawk your products. A $15.00 hourly rate is barely at poverty level and for a family would still justify Medicaid, food stamps and fuel assistance. Still doe not account for auto insurance, fuel or emergencies. I'm sure John is not short of cash and his kids don't have to work for $15.00 Just sayin.......
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Reason of review:
Employee salary
Anonymous
map-marker Piney Point Village, Texas

Papa Johns Pizza Pizza Review

This is the second time they tried to over charge me I will let AARP no what your company is doing when I showed my card it went up 5.oo dollars I will let Facebook people no about it
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Reason of review:
Problems with payment
Anonymous
map-marker Chillicothe, Ohio

Papa Johns Pizza Pizza Review

Delivery driver was rude had a *** attitude because all I had was a 50 dollar bill and he just started his shift no one in the past has been rude you just lost a customer
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Reason of review:
Poor customer service
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