Anonymous
map-marker Harrison, New York

THIS IS NOT NEW YOK PIZZA,OR A PIZZA AT ALL

TONIGHT I ORDERED PIZZA FOR MY DAUGHTER AND WIFE. THE PIZZA WE RECEIVED WAS THE WORST PIZZA I EVER ATE.WE ORDERED A MED. PIE WITH SAUSAGE, A MED PIE WITH THE WORKS, THEY WERE MISSING MOST OF THE WORKS, THEY WERE ALMOST A PLAIN PIE. I HAVE HAD PIES FROM MOST OF THE MAJOR COMPANIES OUT THEIR, THESE WERE THE WORST BY FAR. THEY WERE COLD AND THE WORKS WERE NOT THE WORKS ALMOST NOTHING ON THEM,PAID $29.00 FOR A JOKE OF A PIZZA. I KNOW WHAT IT COST TO MAKE A PIZZA AND AM WILLING TO PAY THE JOKINGLY AMOUNT THY CHARGE FOR A $2.00 DOLLAR PIE AT $12.99 WHAT A JOKE,BUT PLESE GIVE ME WHAT I PAY FOR.I WILL NEVER PURCHASE A PIZZA AGAIN FROM THIS COMPANY.THE WORST!!!!!
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Loss:
$30
Cons:
  • Worst
Reason of review:
Bad quality

Preferred solution: Let the company propose a solution

Anonymous

I got sick for 3 hours after eating this pizza and the food was sweet (disgusting)

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I got sick for 3 hours after eating this pizza and the food/pizza was sweet (disgusting). Then I my family orded the pizza and the pizza came 40 minutes later!

When they said it would come in at least 20 minutes!!! What kind of sauce do they use to make this pizza so sweet i thought i was going to puke even looking at it! I am so mad at this. I think the peppers were bad to make me sick.

Whitch is do nasty we only had peparonies and peppers so it must have been the peppers! They need to check there food before they serve it!

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Pros:
  • Food
Cons:
  • Service
Reason of review:
Bad quality
3 comments
Guest

National delivery average for a pizza establishment is 42 minutes. NO COMPANY will ever quote you a 20 minute delivery time.

EVER. Make something else up that is believable.

Guest

Were you medically diagnosed with food poisoning? If not you can't be sure that is what it was.

More than likely it was stomach flu, which can hit with no warning and can last for more than one day. In your complaint you say the pizza arrived in 40 minutes and you were told it would be AT LEAST 20 minutes. You don't have anything to complain about in the delivery time.

How do you propose they check their food before using it. You really should check your grammar and spelling before complaining.

Guest
reply icon Replying to comment of Guest-946219

Can't reason with idiiotts. I doubt they will understand your logical comment.

Wow, their grammar. Oy vay

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Jaxston Uve
map-marker Newark, New Jersey

Papa Johns Pizza - Pizza Review from Newark, New Jersey

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I had ordered a extra large pizza with everything on it plus to liter of soda plus 15 pieces of chicken one hour later no soda , ten. Pieces chicken and a large soda. I called they sent me a extra large 15 piece of chicken no soda and had the nerve to charge me ten more dollars. I paid 40 dollars for a. Extra large pizza and chicken mc nuggets thats how big they were. 2 hours later. The pizza was cold and had the nerved to take bavk their mistake. I have been a customer for over ten yesrs no more .
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Reason of review:
Order processing issue
Anonymous
map-marker Houston, Texas

Papa Johns Pizza Pizza Review

Worst pizza ever.): ):!!!!!!!!!!!#sucky. It took 1 hour! And the manager said ok.to our burnt sucky pizza
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Reason of review:
Bad quality
Anonymous
map-marker Bountiful, Utah

Location of Papa John's resturants

I called two of your stores to find out where they were located, one was in Farmington, Utah and the other was in North Salt Lake, Utah. The persons that were answering the phone could not give me an exact address, instead they gave me locations of the surrounding businesses. How is anybody supposed to find these places if they don't have google? I would think the management would tell their employees where they work so they could arrive on time and at the right address or do they just follow their nose? At least I do know where the surrounding business are so I guess I'll just get there and start sniffing. Thanks for your time.                                                                                          
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Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

Kashius Cfn
map-marker Berea, Kentucky

Won't honor promised free pizza coupons in Berea,Ky

Promised a free large pizza at Christmas 2014,if I would buy a $25 gift card.I did,but will not give me my free pizza. *** deadbeats, Take my money you beat me out of,and stick it up your ***! I may never order from you again.We also have Pizza Hut,Papa Leno's,Little Ceasar's,Mario's,Dino's,Gondolier pizza. Lot of pizza places to choose from,and believe me,I intend to tell everyone I can of your company's dealings. You might as well be a bank robber,of a mugger,because you sure took my money. How does it feel Mr. Papa John? Sleep good at night,knowing you have beat people out of hard-earned dollars?
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Loss:
$12
Cons:
  • Customer service
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

Devere Jix
map-marker Stone Mountain, Georgia

Papa Johns Pizza - Pizza Review from Stone Mountain, Georgia

I would like to inform u that at 8:23 pm Feb 25th I ordered 2 large pizza through your online service, when I received the email confirmation I immediately noticed that my order was marked as carry out, I called right away to have that changed I was told by the woman that answered the phone that she made that change for me. That call was made at 8:25 pm My second call was at 9:18 pm I was told that the change was not updated in the system and that they were sorry and sending out my order right away. My third call was after 10 pm and again I still had no pizza and the manager was rude. When my order finally arrived it was 2 1/2 hits later it was cold and my order was incomplete when the drive gets to my home he tells me I have to pay a delivery charge immediately I called Papa Johns and the same rude manager tells me this time I will wave the delivery charge. Are you serious my pizza is 2 1/2 hours late it's cold and my order was incomplete. I WILL NEVER ORDER FROM PAPA JOHNS AGAIN!!!!!!! I ordered from Store # 415 located @ 1230 South Hairston Rd Stone Mountain, GA 30088 My order number was 33588****
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Reason of review:
Order processing issue
Anonymous
map-marker Gainesville, Florida

Disgusting

Shittier ingredients. Shittier pizza.

*** Papa Johns. They have the audacity to still call their pizza better when it has clearly gone down the drain. The pizza is nowhere NEAR how it used to be when this company first started out. I just ordered a pizza and cheesy sticks after not eating Papa Johns for months.

I thought I was going to throw up. The cheesy sticks tasted like plastic. The sauce tastes like pure sugar and the pizza crust was bulbous and deformed and just tasted terrible. And it's all the locations at this point.

Cheap, lazy, ingredients.

Shouldn't even be called pizza. I'm done with this place.

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Loss:
$19
Reason of review:
Bad quality

Preferred solution: Let the company propose a solution

1 comment
Guest

The sauce is extremely sugary and the crust tastes like you're eating a donut. They use canned mushrooms and the cheese tastes like a science experiment. Most disgusting pizza I have ever eaten!!!!!!!!!!!!!!!!!

Anonymous
map-marker Irving, Texas

Review in Cafes and Restaurants category from Irving, Texas

My order was completely unsatisfying and as a customer I feel I should be reimbursed
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Reason of review:
Poor customer service
1 comment
Guest

I ordered tonight., the wings, the poppers and the apple thing was not good. Never again will i order that.I was surprise because I like ordering from papa john.

Never again the wings was the worst I ever tasted.

A waste of money. Never again never again never again.

Anonymous
map-marker Henderson, Nevada

Papa Johns Pizza Pizza Review

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The worst web site I have seen, can't even complain, sure there are no complaints for papa johns to address
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Reason of review:
Bad quality
Anonymous
map-marker Hollywood, Florida

Papa Johns Pizza - Pizza Review from Hollywood, Florida

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when i ordered a pizza to my work they charged me extra for sauces that by the way were not delivered and it was cold. i called to complain and i was promised a free pizza. when the time came to order the free pizza, told them about the past situation and they told me that it doesnt include delivery. the lady was rude and hung up on me. i had three kids at home who where hungry and im currently trying to contact the place again
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Reason of review:
Problem with delivery
1 comment
Guest

Holy Lord. Why do people always want to say my kids were hungry?!

If your kids were hungry because you couldn't get a free pizza delivered to your house that is your fault. Don't you have groceries at home?!

Anonymous
map-marker Owasso, Oklahoma

Philly Cheesesteak Pizza Review

I ordered a thin crust Philly Cheesesteak pizza from the Owasso Oklahoma store. Topping was almost zero. Worst pizza I have ever seen. Spinach Alfredo was no better. Disgusting for 16 bucks each. Never again!
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Reason of review:
Not as described/ advertised
Anonymous
map-marker Mishawaka, Indiana

Bread Sticks Review

Pizza was greasy and we orderd breadsticks and didn't receive them.
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Reason of review:
Problem with delivery
Nadine Abv
map-marker Durham, North Carolina

Papa Johns Pizza Pizza Review

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Horrible pizza! That was the worst God dam pizza ever, the dough was horrible the Sause was horrible ! Every thing tasted bad including the cinnamon sticks ! NEVER AGAIN ! Worst pizza ever ! Hates every single thing !! *** papa Johns !
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Reason of review:
Bad quality
Andrena Pom

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Verified Reviewer
| map-marker Las Vegas, Nevada

Papa Johns Pizza Pizza Review

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I called leslie at decatur and craig right before 8pm on tues 01/20/15. She quoted me $43.83 for two large pizzas. Third, bad experience! Please, look at my history, and decide to agree that once again, as she explained she was the manager and could do nothing for me. Very rude, and sad because I Love your sauce and fresh ingred.
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Reason of review:
Poor customer service
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