My wife and I ordered pizza and cheese sticks, as per our usual routine. I bit into a cheese stick; noticed something black under the cheese; and it turned out to be a beetle of some sort, maybe some young cockroach.
I was very disgusted. I complained online through the Papa John's website but only got an acknowledgement that they received my complaint -- no call from the store, no offer of credit, no refund. Previously from this store I bit into a green pepper stem (i.e. the pepper had been diced without removing the stem).
Papa John's is a cheap alternative here but I no longer trust the cleanliness/ management of the Bronx franchise and nor do I think the corporate management cares very much about these sorts of slip up. Won't be eating there again!
Review about: Papa Johns Pizza Pizza.
Monetary Loss: $20.