Contact Papa Johns Pizza

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Summary of Papa Johns Pizza Customer Service Calls

58 TOTAL CALLS
91% SUCCESSFUL CONNECTIONS
04:04 AVG CALL DURATION
4% ISSUES RESOLVED

Customers Contact Papa Johns Pizza to Ask about:

Payments and Charges:

  • “Promo code isn't working”
  • “Price overcharged”
  • “Promo code isn't working for bday”

Refund:

  • “A refund”
  • “A refund very *** with my food order went wrong very bad , need to talk to someone fast”

Cards:

  • “Debit card”
  • “My tasteful gift card didnt work”

Staff:

  • “Horrible service”
  • “Bad costume service, my wife was hung up on for making a complaint for the wrong order we was given, and we called back several more times and all are calls were ignored. This is not how you treat costumes and very rude I order from this place alot”

Request for Information:

  • “Question about an order”

Account:

  • “Because In not getting all my combined popa rewards from all my orders and won't order now until i speak to a live person whom can take all my other account's and merge them for me.”

Website/ Application:

  • “Because i can't order online and when i do i don't get the points”

Other:

  • “Unsatisfied after 5 orders”
  • “Looking for my food i never received a email to confirm my order”
  • “Yes pants hanging off the *** leave cash register messing with money go straight to the pizza and handling food with long fingernails don't even wash their hands this is disgusting location Columbia South Carolina on North Main 29203”

Papa Johns Pizza Rating Stats

2.1 out of 5 stars
based on 244 reviews
See all 833 reviews

Rating stats

  1. 96 reviews
  2. 71 reviews
  3. 49 reviews
  4. 17 reviews
  5. 11 reviews

About Papa Johns Pizza

Top 5 Papa Johns Pizza Services

Delivery Service, Manager, Customer Care, Sanitary Conditions, Deal

Top 5 Papa Johns Pizza Products

Pizza, Website, Three Topping Pizza, Thin Crust Pizza, Pepperoni Pizza

Top 5 Likes about Papa Johns Pizza

Food, Quick delivery, Idea it was close to my home, Customer service horrobile, Close to home

Top 5 Dislikes about Papa Johns Pizza

Poor customer service, Unprofessional staff, Service, Unprofessional staff or the customer service they provided, Poor product

Summary

Papa John’s Pizza is a large pizza delivery restaurant chain. The company was founded by John Schnatter in October, 1984. Its headquarters is based in Jeffersontown, Kentucky, United States. Papa John’s Pizza offers a wide selection of pizzas. Available solutions include the following: Fresh Dough, Pizza Sauce, Thin Crust Option, Fresh Pan Dough, Pan Sauce, and more. The company primarily takes carryout and delivery orders. Some restaurants have dining tables. There are more than 4000 Papa John’s Pizza locations worldwide including the United Kingdom, Brazil, Portugal, Philippines, and Russia. The slogan of the company is as follows: "Better Ingredients. Better Pizza. Papa John’s".

Papa Johns Pizza reviews and complaints

Papa Johns Pizza is ranked 55 out of 531 in Fast Food category

Area Served

USA

Payment Methods

VISA

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Papa Johns Pizza Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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