Papa Johns Pizza Contact Information

Customer Care:

  • (877) 547-7272

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Currently you can call only US numbers.

Headquarters Address:

Papa Johns Pizza
P.O. Box 99900
Louisville, Kentucky 40269-0900
United States

Social Networks:

Summary of Papa Johns Pizza Customer Service Calls

136 TOTAL CALLS
95% SUCCESSFUL CONNECTIONS
04:29 AVG CALL DURATION
15% ISSUES RESOLVED

Customers Contact Papa Johns Pizza to Ask about:

Payments and Charges:

  • “They charge me two time”
  • “Charged extra”
  • “Poor transaction”

Shipping and Delivery:

  • “Wrong order”
  • “I didn't receive my order”
  • “For home delivery”

Staff:

  • “Horrible service”
  • “Really awful worker/service in carson CA branch”
  • “Bad costume service, my wife was hung up on for making a complaint for the wrong order we was given, and we called back several more times and all are calls were ignored. This is not how you treat costumes and very rude I order from this place alot”

Request for Information:

  • “I don’t know how to get my free pizza for my Birthday”
  • “Question about an order”

Account:

  • “Password”
  • “Can not use my oline account”
  • “Because In not getting all my combined popa rewards from all my orders and won't order now until i speak to a live person whom can take all my other account's and merge them for me.” , Review #1146514

Website/ Application:

  • “Order online issue”
  • “App issues”
  • “Because i can't order online and when i do i don't get the points”

Refund:

  • “A refund”
  • “A refund very *** with my food order went wrong very bad , need to talk to someone fast”

Cards:

  • “Debit card”
  • “My tasteful gift card didnt work”

Other:

  • “Trash product”
  • “To pay you all a compliment”
  • “Na”

Papa Johns Pizza Rating Stats

2.1 out of 5 stars
based on 269 reviews
See all 876 reviews reviews

Rating stats

  1. 104 reviews
  2. 80 reviews
  3. 54 reviews
  4. 20 reviews
  5. 11 reviews

Rating trend

About Papa Johns Pizza

Top 5 Papa Johns Pizza Services

Manager, Delivery Service, Customer Care, Sanitary Conditions, Deal

Top 5 Papa Johns Pizza Products

Pizza, Website, Three Topping Pizza, Pepperoni Pizza, Supreme Pizza

Top 5 Likes about Papa Johns Pizza

Food, Quick delivery, Idea it was close to my home, Customer service horrobile, Close to home

Top 5 Dislikes about Papa Johns Pizza

Customer service, Unprofessional staff, Service, Unprofessional staff or the customer service they provided, Poor product

Summary

Papa John’s Pizza is a large pizza delivery restaurant chain. The company was founded by John Schnatter in October, 1984. Its headquarters is based in Jeffersontown, Kentucky, United States. Papa John’s Pizza offers a wide selection of pizzas. Available solutions include the following: Fresh Dough, Pizza Sauce, Thin Crust Option, Fresh Pan Dough, Pan Sauce, and more. The company primarily takes carryout and delivery orders. Some restaurants have dining tables. There are more than 4000 Papa John’s Pizza locations worldwide including the United Kingdom, Brazil, Portugal, Philippines, and Russia. The slogan of the company is as follows: "Better Ingredients. Better Pizza. Papa John’s".

Papa Johns Pizza reviews and complaints

Papa Johns Pizza is ranked 55 out of 604 in Fast Food category

Area Served

USA

Payment Methods

VISA

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Papa Johns Pizza Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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