Papa Johns Pizza Phone Numbers and Emails

Toll-Free Number:

  • (877) 547-7272

Customer Service:

  • (866) 528-4438
    Large Order Inquiries
  • (877) 547-7272
  • (540) 377-4090
  • (877) 850-1977

Papa Johns Pizza Emails:

Customer Service
Gift Cards
Investors/ Franchising
Privacy Inquiries
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Papa Johns Pizza Contact Information

Papa Johns Pizza Website:

Papa Johns Pizza Online Chat:

Corporate Office Address:

Papa John's International, Inc.
P.O. Box 99900 2002 Papa John's Blvd
Louisville, Kentucky 40269-0900
United States
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Papa Johns Pizza Rating Based on 575 Reviews

Rating details

more details
Customer service
Discounts and Special Offers
Quality of Food

Rating stats

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Summary of Papa Johns Pizza Customer Service Calls

04:33 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Papa Johns Pizza Customer Service?

Staff Question:

  • “Complains customer service”
  • “Horrible service the worst experience I have ever had please contact men”
  • “No service”

Shipping and Delivery Question:

  • “Want delivery service from a store within 3 miles of my house”
  • “I ordered and they took my money I never received my pizza and when I calll to get my money back they don't pick up the phone”
  • “I ordered a pizza last night thought was delivery but was carryout and I don't have a car”

Payments and Charges Question:

  • “Fundraiser promo code isn't working”
  • “I am calling because i got charged for something i didn't order and i have tried to call the store for half a hour and no one will answer.”
  • “Payment”

Product/ Service Question:

  • “I just placed an order at one of your stores and I couldn't understand half of what the man said”
  • “Find something in food”
  • “Bad quality”

Refund Question:

  • “Refund”
  • “Never got refund from canceling order”
  • “My refund”

Request for Information Question:

  • “Concern”
  • “Ordered a pizza to nite never got confirmation did they get my order how long delivery”
  • “To complain about a manager”

Employment Question:

  • “W2”
  • “Need w2”
  • “Employment”

Website/ Application Question:

  • “App”
  • “Trying to order online and wont give me my rewards point”
  • “I have sent in on application but no answer”

Account Question:

  • “Can't reset my password”
  • “Need reset password”
  • “Account Issues”

Cards Question:

  • “Money taken from card”
  • “Key cards”
  • “My gift card”

Activation/ Cancellation Question:

  • “Order too late and want to cancel”
  • “Order Cancellation wasn't processed”
  • “Cancel order”

Return/ Replace Question:

  • “Cannot believe what I just saw want to return back”
  • “Ordered a pizza at 930 for 1130 i have a 30 minite lunch break the pizza was returned and still havent be reimbursed my money back tried to call the location were ordered from at 1155 to just cancel the order amd they never aswered the phone”

Other Question:

  • “Credit free pizza”
  • “Pizza was under cooked”
  • “I never got my order”


Top Papa Johns Pizza Services

Delivery Service, Customer Care, Manager

Top Papa Johns Pizza Products

Pizza, Website, Two Topping Pizza

Papa Johns Pizza Pros and Cons

Pros: Customer service horrobile, Close to home, Idea it was close to my home, No pros, Great pizza

Cons: Customer service, Unprofessional staff, Unprofessional staff or the customer service they provided, Service, Poor quality not what i have ordered


Papa John’s Pizza is a large pizza delivery restaurant chain. The company was founded by John Schnatter in October, 1984. Its headquarters is based in Jeffersontown, Kentucky, United States. Papa John’s Pizza offers a wide selection of pizzas. Available solutions include the following: Fresh Dough, Pizza Sauce, Thin Crust Option, Fresh Pan Dough, Pan Sauce, and more. The company primarily takes carryout and delivery orders. Some restaurants have dining tables. There are more than 4000 Papa John’s Pizza locations worldwide including the United Kingdom, Brazil, Portugal, Philippines, and Russia. The slogan of the company is as follows: "Better Ingredients. Better Pizza. Papa John’s".

Papa Johns Pizza reviews and complaints

Papa Johns Pizza is ranked 76 out of 680 in Fast Food category

Area Served

USA, UK, Canada

Payment Methods


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