Contact Information

Papa Johns Pizza Phone Numbers

Toll-Free Number:

  • (877) 547-7272

Customer Care:

  • (877) 547-7272
  • (540) 377-4090

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Headquarters Address:

Papa Johns Pizza
P.O. Box 99900
Louisville, Kentucky 40269-0900
United States

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Summary of Papa Johns Pizza Customer Service Calls

04:31 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Papa Johns Pizza to Ask about:

Payments and Charges Question:

  • “Promo code” , Review # 1482771
  • “Won't accept payment”
  • “They charge me two time”

Shipping and Delivery Question:

  • “This is the second time my order was not delivered, but this time my order was cancelled as soon as it was put in.” , Review # 1486169
  • “The pizza delivery driver came to my house a few days ago and was very rude mouthy disrespectful I've never been talked to Maya Restaurant worker waiter waitress cook chef never been talked to that way before it is very looks very unclean and dirty”
  • “I didn't receive my order but I broke my phone. However, I left a note”

Staff Question:

  • “Trash product and bad service”
  • “Unprofessional”
  • “I was refused service for being at work”

Website/ Application Question:

  • “App” , Review # 1479777
  • “Order online issue”
  • “App issues”

Request for Information Question:

  • “Question about an order”
  • “I don’t know how to get my free pizza for my Birthday”

Account Question:

  • “Can not use my oline account”
  • “Password”
  • “Because In not getting all my combined popa rewards from all my orders and won't order now until i speak to a live person whom can take all my other account's and merge them for me.” , Review #1146514

Refund Question:

  • “A refund”
  • “A refund very *** with my food order went wrong very bad , need to talk to someone fast” , Review # 1308257

Cards Question:

  • “Debit card”
  • “My tasteful gift card didnt work”

Employment Question:

  • “Previous Worker, W2 forms”

Other Question:

  • “Answer” , Review # 1489378
  • “Disrespectful manager”
  • “I didn’t get my pizza”

Papa Johns Pizza Rating Stats

2.1 out of 5 stars
based on 285 reviews
See all 904 reviews reviews

Rating stats

  1. 109 reviews
  2. 86 reviews
  3. 59 reviews
  4. 20 reviews
  5. 11 reviews

Rating trend

About Papa Johns Pizza

Top 5 Papa Johns Pizza Services

Manager, Delivery Service, Customer Care, Deal, Sanitary Conditions

Top 5 Papa Johns Pizza Products

Pizza, Website, Three Topping Pizza, Pepperoni Pizza, Supreme Pizza

Top 5 Likes about Papa Johns Pizza

Food, Quick delivery, Idea it was close to my home, Customer service horrobile, Close to home

Top 5 Dislikes about Papa Johns Pizza

Customer service, Unprofessional staff, Service or attitude, Unprofessional staff or the customer service they provided, Poor product


Papa John’s Pizza is a large pizza delivery restaurant chain. The company was founded by John Schnatter in October, 1984. Its headquarters is based in Jeffersontown, Kentucky, United States. Papa John’s Pizza offers a wide selection of pizzas. Available solutions include the following: Fresh Dough, Pizza Sauce, Thin Crust Option, Fresh Pan Dough, Pan Sauce, and more. The company primarily takes carryout and delivery orders. Some restaurants have dining tables. There are more than 4000 Papa John’s Pizza locations worldwide including the United Kingdom, Brazil, Portugal, Philippines, and Russia. The slogan of the company is as follows: "Better Ingredients. Better Pizza. Papa John’s".

Papa Johns Pizza reviews and complaints

Papa Johns Pizza is ranked 53 out of 643 in Fast Food category

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Papa Johns Pizza Stats

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