Contact Papa Johns Pizza Customer Service
Papa Johns Pizza Phone Numbers and Emails
Toll-Free Number:
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(877) 547-7272
Customer Service:
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(866) 528-4438Large Order Inquiries
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(540) 377-4090
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(877) 850-1977
Papa Johns Pizza Emails:
Contact Information
Papa Johns Pizza Website:
Papa Johns Pizza Help Center:
Corporate Office Address:
How Good is Papa Johns Pizza's Customer Service?
Summary of Papa Johns Pizza Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Papa Johns Pizza?
Staff Question:
- “Poor service”
- “How a member of staff spoke to me regarding a wrong order then said another pizza would be sent out ! To not send another one out at all”
- “Customer service”
Shipping and Delivery Question:
- “Serious delivery issue”
- “Cannot recieve my paycheck”
- “Wrong pizza delivered blamed on door dash I didn't order through door dash or I'm confident the issue would already be resolved. I ordered pepperoni got sausage called the store and got blamed on door dash very combative”
Payments and Charges Question:
- “I was charge and put in hold for 20 minutes.”
- “I got charged on my card no food came. I took shoots of the driver is at home. He never brought my food and he charged my card for more food”
- “I ordered a papa dia with a promo code XMyq8r57xhmpjKCdn't get it.”
Product/ Service Question:
- “Food”
- “Previous Worker, W2 forms”
- “Incorrect order. Didn't receive what I paid for.”
Request for Information Question:
- “Complaint about order”
- “To notify them about my email address”
- “No complaints about a TV commercial”
Refund Question:
- “Refund for double payment”
- “My order was messed up. I need a refund. Contact me ASAP.”
- “Refund”
Employment Question:
- “W2s”
- “Employment”
- “I want my w2”
Cards Question:
- “Someone using my bank card at store # 2320”
- “Card charged twice and they never got my order”
- “I used my gift card and they never delivered pizza”
Account Question:
- “My login is not working”
- “Sign in window says 2 for 1 on Tuesday; I go into order and was told it's only every other Tuesday and this is not the Tuesday that pizza is 2 for 1. I was told they're waiting for a new sign to come in.”
- “Because you take the money out of my account and screw up my order and now I have to wait 7 to 10 days to get a refund”
Website/ Application Question:
- “App not working”
- “Website”
- “App issues”
Activation/ Cancellation Question:
- “Need to cancel an order and my store is currently closed”
- “My orders always get canceled”
- Attempt to cancel order
Return/ Replace Question:
- “5 times change my credit card”
- “Tax return information”
- “Im trying to change my email so i can get my papa bucks”
Other Question:
- “Never got order”
- “Pizza wrong because of glitch- local store told me to call”
- “Ds”
About
Papa John’s Pizza is a large pizza delivery restaurant chain. The company was founded by John Schnatter in October, 1984. Its headquarters is based in Jeffersontown, Kentucky, United States. Papa John’s Pizza offers a wide selection of pizzas. Available solutions include the following: Fresh Dough, Pizza Sauce, Thin Crust Option, Fresh Pan Dough, Pan Sauce, and more. The company primarily takes carryout and delivery orders. Some restaurants have dining tables. There are more than 4000 Papa John’s Pizza locations worldwide including the United Kingdom, Brazil, Portugal, Philippines, and Russia. The slogan of the company is as follows: "Better Ingredients. Better Pizza. Papa John’s".
Papa Johns Pizza is ranked 92 out of 423 in Fast Food category
USA, UK, Canada
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