placed my dinner order at 7:18. it's now 9:15.
that's no delivery for 2 hours. i called store, spoke to the manager. he says he's short handed and it snowed yesterday so the wait is 99+ minutes. can't they hire more employees to work?
didn't they shovel out the store to go to work? if they told me up front that it would take so long i would have ordered something else for dinner. we're talking about pizza here, not a three course fine dining meal. and when i asked the manager what he would do for me he hung up.
i called the national customer service number 877-547-7272 but they don't answer their phones. i guess papa and peyton are out tonight instead of feeding us. this isn't really bad customer service, if this was undercover boss they would fire his sorry a**. instead i have to be the one to suffer.
i could have walked to the store, made the pizza and delivered it to my house in less time.
[update - it's now over 2 hours since my order was confirmed. i called the store, they told me not to yell and then put me on hold.]
Review about: Papa Johns Pizza Pizza.
Monetary Loss: $25.