On Saturday Jan. 12, I ordered a Large Canadian Bacon/Pineapple/Olive Pizza from Papa Johns. Asked for the order to arrive at 4:30pm for the football game. Pizza shows up at 4:30pm as requested, so far so good.
We opened the pizza, and there was not one slice, piece or appearance of any Canadian Bacon!! Only pineapple and olives and cheese.
Myself and a friend were really hungry, and did not want to wait for another pizza, so we ate half of it.
Later, I thought I'd e-mail the Customer Service and let them know that this happened.
I even sent photo's of the pizza showing that there was not on bit of Canadian Bacon on it. That e-mail was sent Saturday Jan 12, 2012 at 5:45pm. It is January 16th today, and not even an acknowledgement of the e-mail yet.
What terrible customer service. Rest assured, I will never buy another pizza from Papa Scam's ever again. Period!
The best way to show a corporate power who has outgrown their customer service and snubs their nose at the very people who made them what they are, is to never give them another dollar!
Fortunately, I used my rewards points for the pizza!
Product or Service Mentioned: Papa Johns Pizza Pizza.
Monetary Loss: $10.