Papa John's is leading the field in this crooked delivery charge, and it keeps going up and up and up! I paid it for years when it was $2.00, then it went to $2.50, $2.75, and $3.00 within a year.
After it finally hit $3.75, I'm no longer order pizza! I tip well, usually $5.00 for the $10 pie. But, by the time I get it now, the price is doubled. I'm not going to short the driver's tip, so I'm just not ordering!
I've spoken to many drivers at Papa John's and other delivery places. The drivers do NOT get all of the $3.75 delivery charge. Yet, Papa John's does nothing to earn what they get. The box is no different whether I pick up or deliver, the pizza is no different, condiments are no different.
The driver already gets a tip from me to cover his involvement and bringing it to me. So, why does Papa John's place the fee SO high? The driver get's less than half that fee and the rest goes into Papa John's pocket!! This is Robbery and is unearned!
Delivery is an overhead cost not something to make a profit from!
They should charge whatever they give to the driver for maintaining their car! Period!
Product or Service Mentioned: Papa Johns Pizza Delivery Service.
Reason of review: Pricing issue.
Monetary Loss: $100.
Preferred solution: Let the company propose a solution.