Product: Papa Johns Pizza Customer Care Clear all filters (0 of 40 reviews match)
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Papa Johns Pizza - Complain

I was ordering on line you web page was to busy so I call the store to get assistants they would not take my order and hung up on me so i called bag and was hung up on again so i went ro pizza hur i have not had this problem before but I was very disappointed
3.0
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Papa Johns Pizza Customer Care
#1462260
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Papa Johns Pizza - THEY RIP ME OFF OF MY GIFT CARD AND ORDER

I ORDERED A PIZZA 2 TIMES AND THEY MESSED THE ORDER UP NEVER GOT MY PIZZA AND THE TOOK THE MONEY OFF MY GIFT CARD I HAVE CALLED AND I GET THE RUN AROUND BY THE BOSSES AND PEOPLE WHO WORK THERE I EITHER WHAT A FREE PIZZA OR MY 25.00 DOLLARS PUT BACK ON MY GIFT CARD I DONT LIKE TO BE RIP OFF BY PEOPLE SOMETHING NEED TO BE DONE ABOUT THIS GITTINGS BERTAGITTINGS3@AOL.COM
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Papa Johns Pizza Customer Care
#1451089
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Papa Johns Pizza - Problem with thr quality of food

I was at the store about 45mins. I placed order came back and got home The free cheese for buying a $12 looked bad. I talked to manager Cash he begin to tell me about everytime I ordder I have a problem then he hung up on me. I called backed they would not answer. This is not how you treat customers. I will contace better business bureau.
2.7
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Papa Johns Pizza Customer Care
#1433823
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Papa Johns Pizza - Unprofessional

I need my refund I make one more order and the repace is very bad order for me I didn't eat it so I need my refund and I need someone to speak with there's no the first time and i can bring it to the office send me feedback please
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Papa Johns Pizza Customer Care
#1417443
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I'm located at the store in Ellenwood Georgia 101 Fairview Road when I walked in there was a gentleman that the counter was not greeted I waited a few seconds before I asked if anyone was working the counter I was not created when I walked in the one Smile as if I was...
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Papa Johns Pizza Customer Care
#1401261
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I have been a faithful Papa John's Pizza customer for many years. Tonight I attempted to ordera delivery pizza from our local store in Palm Coast Florida. Two young boys were answering the calls and immediately placed me on hold. Being on hold generally does not bother...
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1.0
Product
Papa Johns Pizza Customer Care
I didn't like
  • Way i was treated by the palm coast florida store employees
#1291290
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Papa Johns Pizza - Papa johns poor customer service

the Papa Johns in Yadinville NC has horrible customer service. we ordered a 2 pizzas, got there to pick it up. there was no order, girl behind counter said we didnt place an order and had an attitude with me. will never go there again.
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Papa Johns Pizza Customer Care
#1260450
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Papa Johns Pizza - Never Aagain

The customer service at the local and office are the worst. Completely unprofessional- Id rather but a *** frozen pizza. You suck!
1.0
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Location
Nutrition Description
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
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Product
Papa Johns Pizza Customer Care
#1248435
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Papa Johns Pizza - Wonderful

Came to the Papa John’s on Laplace and before the door closed, Jewel greeted me with a smile a and was just a joy to talk with. During the time I was waiting, she asked about my day and just brightened my time. I felt really welcomed by the service. I would encourage upper management to look at her for training others and even stepping into a leadership position.
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Papa Johns Pizza Customer Care
#1238402
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Not only did your store on indian river road get our order wrong, but while trying on the phone to get the order right they kept switching up the person we were talking to..was supposed to deliver the correct pizza and did not so i had to drive back up there to correct...
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1.3
Product
Papa Johns Pizza Customer Care
I didn't like
  • Customer service
  • Low-quality food
  • High prices
#1238337
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