Product: Papa Johns Pizza Customer Care Clear all filters (26 of 26 reviews match)
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Papa Johns Pizza Customer Care Review

Hi I have called over and over to order a pizza at the North Myrtle beach branch. And have been put on hold everytime for OVER 10 min. What a terrible way to do busy..... or may I say ..... LACK THERE OF!!! Lost me!!
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Papa Johns Pizza Customer Care
#942579
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Hi , I was at Papa john parking lot in front of store Papa John's Pizza 4000 Stone Mountain Hwy (770) 978-2777 and as I park my car I know little side way as my friend was just picking up pizza quick from store as we call in order and I saw one of papa john employee...
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2.2
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Papa Johns Pizza Customer Care
I didn't like
  • Behaviour
#934138
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Munster In, horrible customer service! Called twice 1st time on hold 6 min no one came back to pick up phone. Called again ordered it was going to take 45 min, I said fine, when I went to gety food they didn't have it. Spoke to the manager he said I could wait 20...
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Papa Johns Pizza Customer Care
#932905
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Called papa johns 3 or 4 times and was put on hold after the first ring every single time.I hung up after 5 minutes of being on hold each time and called back. I know their policy is the phone should be answered before the third ring but there should be a certain...
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3.1
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Papa Johns Pizza Customer Care
#929274
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Papa Johns Pizza Customer Care Review

Staff is rude,impolite,and food was soppossed to be here in 45 min ,its not here im one mile away
2.2
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Location
Nutrition Description
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
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Product
Papa Johns Pizza Customer Care
#925447
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We have ordered two Pizza via online and went to pick up in the store (21 Homer St, Waterbury, CT 06704).One of the employee or owner said only one order they see they do not see the free pizza, I have to deal with online and store will not honor it. He printed the...
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1.0
Product
Papa Johns Pizza Customer Care
I didn't like
  • Employee used filthy languages
  • Threaten the customer
#907242
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Papa Johns Pizza Customer Care Review

During our recent loss of police officers in Baton Rouge last week, several officers went to Watson LA location to pick up order. They were greeted with Black Lives Matter from employees. They left. We have sent emails and files in compliant form and no one has replied. Many in our community will not tolerate the disrespect and will not ever eat at this establishment.
1.0
Details
Customer service
Product or Service Quality
Staff
Product
Papa Johns Pizza Customer Care
#888796
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Papa Johns Pizza Customer Care Review

@PapaJohns store#3921 Order431164656 Order place time 8:28 Received 9:54 Manger was beyond unprofessional #badservice
3.1
Details
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
Product
Papa Johns Pizza Customer Care
#857695
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tried to order online the local papas site was down....called and asked for same price as online ordering and told no,,,,so theyre problem but wont honor call ins......what if you have no internet?called customer service and told manager acted correctly did not have to...
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Product
Papa Johns Pizza Customer Care
I didn't like
  • Customer service
#829176
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They lied about the soy in their foods. If you check the allergy menu it states that their dough is soy free. This is not the case. I was wonder why I puke and had terrible indigestion after eating their food. This is ridicules, practically illegal. I do not care if...
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1.0
Product
Papa Johns Pizza Customer Care
I didn't like
  • Soy
#726737
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