Called papa johns 3 or 4 times and was put on hold after the first ring every single time. I hung up after 5 minutes of being on hold each time and called back.
I know their policy is the phone should be answered before the third ring but there should be a certain amount of time a customer should be on hold.
There was a previous time when I was sitting in my car in front of the papa johns store because I couldnt go in due to it being late. I called and watched the employee answer the phone (my phone call) and put me on hold right away just so he could finish his conversation with a fellow employee and sip on his soda.
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