Called papa johns 3 or 4 times and was put on hold after the first ring every single time.I hung up after 5 minutes of being on hold each time and called back.
I know their policy is the phone should be answered before the third ring but there should be a certain amount of time a customer should be on hold.
There was a previous time when I was sitting in my car in front of the papa johns store because I couldnt go in due to it being late.I called and watched the employee answer the phone (my phone call) and put me on hold right away just so he could finish his conversation with a fellow employee and sip on his soda.
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