Website would not work when placing order. I physically drove to store in Glendora to place my order.
The cashier said, "I cannot use your discount code. It's only for on line." So I asked for the manager, explained that the website wouldn't work, so I had to driveto store. Would he please honor the code. Manager appeared to bea high school kid.
Shrugged his shoulder & said, "I don't know what you expect me to do." I told him he lost my business & I would be contacting corporate. I called corporate office in KY. All they said was that they would contact store & register the complaint, officially.
Didn't offer any compensation or anything. *** pour customer service in my opinion.
Product or Service Mentioned: Papa Johns Pizza Manager.
Reason of review: Poor customer service.