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Papa Johns Pizza - Awful
Hi my name is maria me and my family ordered 2 pizzas pepporoni and sausage plus cheese sticks. Ordered at papa johns in oak creek wisconsin .Our order was for 7 pm ...my husband got there at 6:50 pm pizza was ready... once home we are 5 min away... pizza was cold dry...
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Anonymous
Anonymous

Welcome to the "Papa John Un-fan Club". They tried to feed me hair and wouldn't refund my money or replace the food. I'm on my third decade of boycott.

1.0
#1395266
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1/15/2019 Long story short I had a problem with my local papa johns store three years ago and stopped going. I received a coupon in the mail that made me decide to give them another chance. I ordered online. When I got to the store, the store owner in east rutherford...
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DashingMink
DashingMink

Sounds to me like you are a difficult customer. They have every right to refuse service.

BewilderedElephantSeal932
BewilderedElephantSeal932

What did I do? I ordered food and then went to pick it up. I said hello and then I said I am back after three years. He said "I remember you, you wanted free soda". I said "no...

1.0
#1448994
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Papa Johns Pizza - Trash product

Papa Johns Pizza - Trash product
Problem will be looked at with no resolution.
2.0
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Advertised vs Delivered
Customer service
Delivery Service
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#1450300
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So I call to order a pizza from Papa John’s and ask for the specials. I am told that all of the specials are online, and was not told about them. Well that’s great except I’m not in front of a computer and I’m talking on my phone! I place my order, get there to pick it...
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Anonymous
Papa Johns Corporate

Just so you are aware, phones nowadays are like miniature computers, so yes you did have a computer in front of you.

#1445085
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Ordered two pizzas in the store. The woman who took the money, handled the phone and proceeded to make the pizza did not wash hands or wear gloves after touching the cash register. It made me nervous to see someone who handles money and then uses the same hands to make...
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Anonymous
Papa Johns Corporate

What do you mean E colli? Who do you think we are? Chipotle?

#1415770
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Papa Johns Pizza - Up Agaist the Wall

My son ordered on two large one topping pizzas. He called ahead to advise I would be picking up the order. Last four of the debit would be need to verify and pick up. I get to the store and was asked to call my son to get the last four. I already know the last four and gave it to the personnel who then asked me for my ID. All for two large pizzas that were paid for. Why do we have to give debit card information while ordering online. The Fullerton store on Imperial Hwy. brings me to the conclusion that I will no longer order Papa John's Pizza.
1.0
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Staff
#1449459
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Papa Johns Pizza - I would like to give kudos to one of your restaurants

I know you all usually get complaints but I'd like to recommend kudos to the Papa John's in Slidell Louisiana on Robert Road the food is excellent in the service is even better I go there at least twice a week and I've never seen customer service like that ever not that they should be recognized for it the manager down to the people using the register are always polite and courteous I would like someone high up at Papa John's to know if they're doing an outstanding job thank you.
3.9
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#1449941
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Papa Johns Pizza - Very unprofessional

I ordered pizza called the store to get the order fixed the driver told me if I paid for the order I would have a credit for the right food so I did and then there was never a credit applied and so I wasted 30 bucks even though I spend that every week looks like I may need a new weekly pizza joint if this is how regulars are treated
#1449310
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Papa Johns Pizza in Conway, South Carolina - Complaints

Happened last Saturday in Conway, SC. Store address 2246 Hwy 501, Conway, SC. First off employee told me my order was $30+. Told him I hadn’t even ordered yet. I ordered a small pizza, half pepperoni and all mushrooms ( there was 5 mushrooms on the pizza) and a few pepperoni. I also ordered 6 wings (smallest order is 8 wings) did employee eat the other 2? Never said wings smallest order was for 8. So we go and pick up the order, it was $21.00. What, for a small pizza and wings. Got home and looked on line. Maybe should have orderecon line because it was cheaper. Dominos has a small pizza with 3 toppings for under $11.59 We will probably be ordering from them next time
1.6
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Customer service
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Website
I didn't like
  • Not getting what i pd for
#1441872
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Contact Papa Johns Pizza

Mailing Address:
Papa Johns Pizza
P.O. Box 99900
Louisville, Kentucky 40269-0900
United States
Phone:
(877) 547-7272
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Papa Johns Pizza Products and Services

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Papa Johns Pizza - Cleanliness

Midland Tx guys working pizza dough breaded and no mask to catch hairs dirty hoody when tossing dough the dough lands on his hoodie sleeves god only knows how many times he’s wipe his nose or coughed into his sleeve
1.2
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Diversity of Products or Services
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#1445111
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