This is the third time we have a a wrong order I ordered threw the papa Johns app and they choose door dash I did not well they delivered the wrong order not even close to what I ordered I rejected it I called papa Johns the guy cut me off said we are remaking it and hung up my husband called back asked to speak with the manager it was a girl named Brittany he asked her simple questions like when will it be ready why did you use door dash all she could say was I dont know and handed the phone off to someone else without saying anything my husband went up to the store she refused to talk with him and called him an *** she sent an assistant not another manager to talk with him also we had to pay door dash to deliver but they didnt he had to go it it they wouldnt do a thing but tell my husband I dont know what your problem is or why you are upset we have been long time customers but will never buy from papa Johns again
User's recommendation: Don’t order they have horrible customer service.
Monetary Loss: $46.
Preferred solution: Full refund.
Papa Johns Pizza Pros: I normally love their pizza.
Papa Johns Pizza Cons: Rude and poor management, Delivery time.
Location: 711 North Westover Boulevard, Albany, GA 31707